Auto Glass Claims Management

Mitchell Cloud Glass for Insurers

Designed to streamline the auto glass claims process from start to finish, Mitchell Cloud Glass features integrated compliance, auditing, reporting and workflow tools.

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Auto Glass Claims Management Software for Insurance Carriers

Mitchell Cloud Glass can help you cost effectively increase efficiency and boost policyholder satisfaction. Using our comprehensive claims management solution, you can easily tackle every aspect of the auto glass claims process. You can also access benchmark data and up-to-date information on aftermarket glass parts and installation materials through integration with the National Auto Glass Specifications (NAGS) database

Simplifying the Auto Glass Claims Process

Mitchell Cloud Glass lets you effectively manage the entire glass claims process from first notice of loss (FNOL) to payment settlement. 

  • Promote competitive pricing amongst glass vendors
  • Reduce administrative work and overhead
  • Establish business rules and ensure claims meet your needs
  • View the claims cycle and progress on any internet-enabled device
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Key Features

First Notice Capture

Allow carriers, collision repair shops and policyholders to submit the First Notice of Loss and capture relevant information (self-serve FNOL).

Electronic Agreement
Vendor Agreement Administration

Quickly build vendor networks and eliminate paperwork with electronic agreements.

Built-in Auditing Tools

Automatically perform real-time audits and prevent overpayment using the latest NAGS data.

One Click
Electronic Assignments

Assign jobs to your chosen shop electronically with one click.

Management Reporting

Increase efficiency and make informed business decisions with custom reporting.

Improve the Way You Work

The Mitchell Cloud Glass claims management solution provides complete visibility and control while automating vendor interaction to streamline the claims process. Features include:

  • Access from internet-enabled devices
  • Integrated OEM repair procedures
  • Calibration yes/no recommendations
  • Automatically updated NAGS information
  • Cloud storage for easy access
  • Connectivity to Mitchell’s VIN Decode System
  • First Notice Capture (FNOL)
  • Vendor Agreements Administration
  • Built-in auditing tools
  • Integrated policy verification
  • Electronic assignments
  • Management reporting